These are just a few of the satisfied customers who have written in about their experience with PartStore.com. We'd love to hear from you, as well. Contact us here
"I received my replacement yoke for my 15 year old magnavox in less than a week.
I only had to re-solder the pc-board connectors since they were different (but the wire colors matched exactly )."
"I wanted to write a quick note to let you know how impressed I am with your site and service. Though I haven’t yet received my order (placed 10 minutes ago) I am impressed with the depth of part availability (you had what I was looking for) and the ease of use of your site. I found you and the part I needed in about 10 minutes. I don’t even go to dealers anymore for replacement parts. Having started the operations of 2 internet companies (drugstore.com and estyle/babystyle.com) I know how difficult this is and appreciate how far we have all come with internet shopping in the past 5 years. Your service is an exemplary example of that progress."
"PartStore came through!! We received the part last week....sorry for the delay on notification. Please inform the staff on how much we really appreciated their through search in trying to locate the requested part. The many leads that constantly turned up empty were a headache for all of us. Due to your diligence and commitment to customer satisfaction, I know I will continue to use your services in the future and will undoubtedly recommend your company to others."
Sheila N. & Winston F.
"Your thoughtfulness is so refreshing! You went through a lot of work and time to help me find the manual download for my new tv.
I'm so glad i found you, and i will visit Partstore whenever i need parts for my cameras and computers."
Thank you so much for your kindness!
"I'm so glad to have found your site. I e-mailed Whirlpool for a float for a dehumidifier they no longer make, and still have not received a reply. But thanks to you I now have the part (within 2 days) and my troubles are over. Thanks Partstore."
"I just wanted to send you a quick note commending you on your excellent company. I was amazed when my parts shipment arrived as ordered, much sooner than expected. It could not have been any easier to order the parts I needed. I have told many of my friends about your web site."
"This is to let you know that I have received the parts that I ordered from your company and of how pleased I am of doing business with you. I never expected to get these parts this quick and at this cost. You guys are great and and I won't hesitate to let all know of your company."
"I have talked with 4 or 5 people at PartStore.com and have found everyone to be very helpful and friendly. I unfortunately had to return my part, but they made the return process pleasant...if you can believe that! I will definitely be a repeat customer and will highly recommend PartStore.com to others."
"Thank you so much for your friendly and expedient service. You can be sure that I will call again for all of my electronic needs, and will continue spreading the word regarding your service, availability and great pricing. Thank you so much."
"Thanks so much for your excellent handling of my recent purchase of a refrigerator part from you. I certainly appreciated your several e-mails that kept me informed of the status of the order. The item was received in good condition. I will certainly recommend your company to anyone needing any parts or accessories."
F. D. H
"Thanks for everything! Rack up another happy customer! I will be shopping here again!"
"Thank you for sending exactly what I ordered - in record time! Emails kept me informed the whole time. Excellent service."
"Just wanted to let you all know,the parts for the washer fit with no problems and the service of delivery was super fast. No complaints what so ever. You all were a pleasure to deal with. Thank you very much for all your fast help."
P. Diane V.
"The FedEx guy dropped off the part I had ordered this morning, less than 24 hours after I placed my order. In fact, I received the part before I received the email saying my part had been sent! Wow! What incredible service! Thank you!"
"I would like to express to your company and staff for the great help they are when I called to order this part. I have received it in the time specified by your representative and I have already recovered my computer. In fact it is the same computer I am sending this e-mail from. Again, thank you very much, and keep up the great work."
"Thank you, thank you.....you have given me a "happy smile.""
"Thank you. The order has arrived for which I thank you both for your efficiency and follow up."
"I received my order on Friday and just wanted to say how pleased I was with the experience. I had seen an article in Good Housekeeping that had mentioned your site and when my remote broke you were the first place I went to. I would recommend you to anybody. Thanks again for the quick service."
Union City, NJ
"After calling your department I received my replacement keyboard within 2 days. Amazing. Thanks very much, I will pass the word around."
"Got it! Thank you very much. I am an appliance repairman. Expect many future orders from me and my friends. Your service is great."
"I would like to take this opportunity to let you know that I was treated in the most professional, courteous and efficient manner. Your staff sets the best example of what Customer Service really means."
"Thanks, I received my Carbon Brushes today in good order and have installed them. Love that. I have your site now on my favorites list."
"Just a short note to extend my appreciation towards the prompt delivery of my merchandise. I have not been too much of an on-line buyer, so, I cannot evaluate other companies' promptness with their shipping. I've never had any of them expedite an order so fast, and actually, the correct item ordered! So, I thank you again."
Arthur J. M.
I would like to let the Partstore.com management know that the customer service agent who spoke to me on the phone was one of the most pleasant and helpful people I have come across on a customer service call. Please pass on my compliments to the young woman and I hope that you recognize the great staff that you have working for you."
Thank you again,
New York, NY
"Hello! This is just a quick "thank you" for my recent purchase from Partstore (a remote control replacement). It arrived more quickly than expected, and has performed wonderfully. And a special thank you to the phone representative who facilitated this sale; unlike experiences I had with other companies while searching for this particular remote, he was professional, courteous, and exceptionally helpful--even checking other sources for specific information while I was on the telephone. My shopping experience with Partstore was thoroughly enjoyable from beginning to... well, to now, since I will keep your webpage handy for future reference and request."
"I received my order and would like to thank you. Your people are very courteous and helpful and I will recommend your site to everybody."
Mrs. Richard T.